Coveo for B2C Commerce delivers AI-powered search, recommendations, and generative experiences to create individualized shopper journeys that drive revenue and loyalty. Its layered machine learning models optimize relevance and ecommerce KPIs, while generative AI provides expert advice grounded in content to guide product decisions. Personalized recommendations use in-session behavior to increase add-to-carts, and the Merchandising Hub empowers business users with intuitive workflows, visual controls, and analytics. Proven results include a 25% conversion lift, 26% lower bounce rates, 10% higher average order values, and 15% RPV uplift, making it ideal for scaling complex catalogs.

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