Vendor Sheet

AI-Powered Search and Recommendations

AI-Powered Search and Recommendations

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Coveo for Insurance helps providers meet rising customer expectations by powering AI-driven search and recommendations that enhance digital experiences for customers, brokers, agents, and employees. As personalization becomes essential, Coveo enables intuitive self-service, proactive agent support with Insight Panels, and streamlined broker portals to resolve issues quickly. Employees benefit from integrated regulatory and product information within workflows, improving efficiency and decision-making. Proven results include 30% more online conversions, 67% longer time on site, and 40% higher self-service success. With 50+ integrations and scalability, Coveo supports modernization without replacing legacy systems.

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