The report "Using Productivity Analytics to Measure and Improve Performance & Engagement" by 451 Research highlights the impact of strategic debt caused by inefficient workflows and siloed applications. The 2020 pandemic exacerbated these issues, with 47% of employees reporting a negative effect on their performance. Businesses are turning to productivity analytics tools to measure and improve outcomes by identifying workflow friction and enhancing employee engagement. Key metrics such as alignment, effort, and collaboration help operationalize productivity improvements, leading to more agile, efficient work environments.

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