The Total Economic Impact™ Of Dell AI PCs With 5G And Dell APEX PC As A Service
The Total Economic Impact™ Of Dell AI PCs With 5G And Dell APEX PC As A Service
Forrester’s TEI (May 2025) finds that deploying Dell AI PCs with 5G via Dell APEX PC-as-a-Service (4,000 devices, 36 months) delivers 30% ROI, $2.43M NPV, and <6-month payback. Benefits PV: $10.62M vs Costs PV: $8.19M. Value comes from ~35% per-device lifecycle support savings (≈$341.80 over 36 months), 3% hardware/refresh savings from a standardized Dell fleet, avoiding ~3 IT hires via reskilling, 75% less user downtime (about 3 business days), ~50% lower shipping through factory imaging/direct ship, productivity uplift from AI PCs + 5G, and up to 50% avoided AI cloud compute for select users. Unquantified upsides include stronger security, sustainability, better EX/DEX, and OpEx budget flexibility.
