The document outlines how businesses can enhance customer relations through improved accounts receivable (AR) processes. Billtrust's solutions streamline AR functions, leading to significant cost savings and efficiency gains. A Forrester study details the benefits, including substantial invoice and cash application savings, along with unquantified benefits like improved customer experience and disaster readiness. The study found a considerable return on investment (ROI) for deploying Billtrust, supported by a Total Economic Impact™ (TEI) framework, which evaluates costs, benefits, flexibility, and risks through interviews and financial analysis.

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