Report
The state of commercial property management technology, 2025
Across travel, healthcare, manufacturing, and real estate, the pattern is the same: demand is rising, workforces are constrained, and legacy systems can’t keep up. Organizations are turning to AI, automation, and low-/no-code tools to digitize operations, from CMMS-driven maintenance and IP network upgrades to automated travel ops and aging-in-place care. The winners pair intuitive, multilingual, mobile-first platforms with strong governance and CISO-led security, using data to move from reactive firefighting to predictive, outcome-based service that scales without linear headcount growth.