The March 2024 report explores how insurers can overcome legacy system challenges and adopt modernization strategies that deliver business value throughout the transition. Key drivers include rising customer and agent expectations, market demands for faster speed to market, and emerging capabilities with ecosystem connectivity. Barriers such as replatforming risks, resource constraints, and the need for new products require tailored approaches. Depending on portfolio and system complexity, carriers may opt for greenfield builds, digital experience enhancements, or progressive modernization to improve competitiveness and long-term strategic positioning.

Join for free to read