In the era of digital transformation, manufacturers face pressures to streamline sales and shipping, responding to economic challenges and customer expectations. Gartner research indicates 80% of manufacturing CEOs plan to enhance digital technology investments. AI-equipped CRM systems not only preserve personalized service but also automate operations with data-backed technology, addressing common challenges in manufacturing. Success stories with Salesforce and Infosys highlight how AI-driven solutions optimize supply chains, enhance customer relationships, and improve operational efficiency. The shift towards AI and GPT capabilities is reshaping customer and partner experiences, offering a modernized, efficient approach to manufacturing industry challenges.

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