The Foundations of Manager Effectiveness: Empowering People Leaders in the New World of Work

22 Pages

This AWI report examines the critical role managers play in driving engagement, belonging, productivity, and retention. Using manager Net Promoter Score (mNPS) data, it identifies four core drivers of manager effectiveness: regular contact, meaningful recognition, coaching, and professional development support. The research shows that employees with effective managers are significantly more engaged and committed. The paper provides science-backed one-to-one meeting frameworks and coaching models to help organizations strengthen leadership capability and close support gaps.

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The Foundations of Manager Effectiveness: Empowering People Leaders in the New World of Work

The Foundations of Manager Effectiveness: Empowering People Leaders in the New World of Work

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