This Dark Reading Research report examines fragmentation in Identity and Access Management (IAM). Many organizations rely on multiple identity platforms, leading to inefficiencies and poor entitlement governance. Only a minority express strong confidence in managing authorizations effectively. Organizational misalignment—unclear ownership between CISOs, CIOs, and identity teams—creates operational delays and risk exposure. The survey reveals identity-related breaches are common, while automation remains limited. Challenges include privilege creep, AI-driven expansion of identity sprawl, and weak contextual access controls. The report calls for centralized governance, stronger automation, and clearer accountability to improve entitlement management and reduce breach risks.

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