This global survey of financial services leaders reveals widespread identity governance challenges driven by mergers, acquisitions, and growing identity volumes. Managing third-party access, overprovisioning, and manual processes significantly increase cyber risk and compliance burdens. Nearly half of respondents experienced breaches within two years, and audit findings are common. Overprovisioned access is widely recognized as a major vulnerability. Organizations aim to improve automation, strengthen governance controls, and expand identity programs to non-employees. SaaS-based identity security solutions are gaining traction due to efficiency, scalability, and improved compliance capabilities in highly regulated financial environments.

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