Report
Smart Industry Report: Modernizing Customer Operations: Improving Dealer and Channel Partner Collaboration
Smart Industry Report: Modernizing Customer Operations: Improving Dealer and Channel Partner Collaboration
Modernizing customer operations by improving dealer and channel partner collaboration is crucial for manufacturers aiming to reduce order delays, product shortages, and inconsistencies that negatively impact customer experience and revenue. ServiceNow’s overhauled Partner Program directly addresses these challenges by fostering a collaborative, co-creation approach with partners, emphasizing co-selling, co-delivery, and shared accountability.