Based on a survey of 1,077 North American HR leaders, this report examines whether Employee Experience (EX) investments deliver measurable ROI. Despite economic uncertainty, 90% say tracking engagement is critical, and 93% report positive or neutral ROI from EX initiatives. The most common investments include performance management (70%), recognition and rewards (67%), and employee surveys (56%). Organizations achieving revenue growth often use multiple EX tools. Key ROI outcomes include improved productivity, retention, and customer satisfaction, with reporting capabilities, ease of use, and integration cited as top evaluation criteria.

Join for free to read