The Everest Group report explains that process orchestration integrates automation, AI, and human work to scale efficiency. Traditional approaches are slow, costly, and rely on IT, while modern orchestration uses low-code tools, AI-based process discovery, and agile methods. Key capabilities include process design, business rules, hybrid workforce management, and low-code UI development. Generative AI further accelerates workflows and task allocation. Use cases span banking, insurance, healthcare, manufacturing, and government. Success requires clear metrics, stakeholder alignment, and training to achieve faster implementation, better governance, and sustained improvement.

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