The March 2022 Aite-Novarica Group report on PAS Lessons Learned shares best practices for implementing policy administration systems for life, annuities, and benefits. It explains the complexity of PAS projects and emphasizes thorough vendor evaluation, proof of concept, cloud strategy clarity, and cultural change management. Key recommendations include strong governance, proactive communication, realistic problem planning, clear goal setting, and careful metric selection. The report advises avoiding project management pitfalls, leveraging expertise, preparing for integration and cybersecurity challenges, and fostering adaptability to ensure long-term implementation success.

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