The 2022 Epicor Industry Insights report highlights the evolving needs of manufacturers regarding their ERP systems, particularly in a hybrid setup. Key findings include a call for deeper partnerships, especially post-purchase, to address integration, interoperability, and ongoing support challenges. Manufacturers express a desire for ERP solutions tailored to their specific needs and clear, transparent communication about costs, security, and training. The report emphasizes the importance of a dedicated team to assist throughout the ERP journey, ensuring successful adoption and continuous improvement in operational efficiency.

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