The 2023 Epicor Building Supply Industry Insights report reveals strong loyalty to ERP providers, yet suppliers seek better functionality, pricing, and cloud security. 83% of enterprises and 76% of SMBs plan to migrate most solutions to the cloud. Key concerns include implementation challenges, data migration, and staff training. Suppliers value transparent, knowledgeable partnerships, especially during evaluation and go-live. Top ERP features sought are customization, integration, security, and industry-specific tools. Cloud ERP is seen as vital for agility, growth, and resilience amid labor shortages and supply chain disruptions​.

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