Most higher education leaders feel the industry is healthy and growing, but over half believe significant change is needed and worry institutions aren’t ready to adapt. Legacy ERP, finance, and HR systems are seen as barriers to progress, prompting colleges to prioritize upgrades and cloud adoption for these core systems. Institutions are investing in unified data, better student experiences, and automation, with AI (predictive, generative, and interpretive) increasingly used to enhance operations. However, challenges like data silos, skills gaps, and IT complexity remain, making digital transformation and cloud readiness critical for future agility and excellence.

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