Industry Perspective Higher Education: a View from 2026 How colleges and universities can reimagine a progressive digital student experience while building for a better future.Higher Education: a View from 2026 | 2 Navigating upheaval by improving the digital student experience. American colleges and universities face seismic shifts in technology, the delivery of education, business models, and student expectations that are upending the industry and its long-standing campus-based archetype. Even before the pandemic, students increasingly had the same kinds of expectations around education that they have in other parts of their lives: that it be available anywhere, be personalized to their needs, and be convenient. While there has been some success in digitally transforming the

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