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Creating a Modern Insurance Enterprise

Creating a Modern Insurance Enterprise

Celent
Pages 31 Pages

This report explores how insurers can modernize operations amid shifting risks, customer expectations, and regulatory pressure. Based on expert interviews, it emphasizes cloud-native technologies, unified data platforms, and digital skills to drive resilience and agility. The report outlines transformation drivers—like climate risk and embedded insurance—and presents a five-step modernization model centered on simplification, integration, automation, data optimization, and culture change for long-term adaptability.

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