Case Study
Creating a Better Digital Insurance Experience
Unlocking data in legacy back-end systems to provide meaningful information Self-serve digital system lets users make easy, instantaneous changes Opens new routes to monetization by increasing digital traffic Moving Toward a Better Digital Experience The Company is a major financial services provider in North America and beyond. With a pedigree of over 100 years of operation, it offers a comprehensive menu of services, including mutual life insurance policies, retirement plans, investments, college savings plans, and annuities. The Company’s global reach extends to tens of millions of customers across several continents. As a response to the pressures of the market and the demands of its customer base, the Company undertook an initiative to better expose its core benefits a