Michelle Boockoff-Bajdek, CMO of Skillsoft, highlights HR's pivotal role during the pandemic, focusing on resilience, agility, and adaptability. Amid global crises, HR leaders must address employee well-being while driving digital transformation and fostering continuous learning. Skillsoft's digital solutions, like Percipio, have enabled organizations like Deutsche Telekom and CGI to upskill employees, avoiding furloughs and boosting engagement. FM Global transitioned traditional training to virtual labs in just two weeks. Emphasizing human and emotional intelligence, the paper underscores HR’s strategic importance in navigating change and building a future-ready workforce.

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