Augmenting Customer Success with Intelligent Virtual Assistants The 451 Take 451 Research is a leading information technology research and advisory company focused on technology innovation and market disruption. Founded in 2000, 451 Research is a part of S&P Global Market Intelligence. Copyright © 2020 S&P Global Market Intelligence. The content of this artifact is for educational purposes only. S&P Global Market Intelligence does not endorse any companies, technologies, products, services, or solutions. Permission to reprint or distribute any content from this artifact requires the prior written approval of S&P Global Market Intelligence. WWW .451RESEARCH. COM Customer success teams are tasked with establishing healthy relationships with customers, which in turn results in revenue

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