The 2023 Trustwave SpiderLabs Hospitality Threat Landscape report highlights how the sector’s vast digital footprint and reliance on third-party vendors make it highly attractive to cybercriminals. Nearly a third of hospitality organizations have experienced breaches, with many suffering repeat attacks in the same year. While breach costs average $3.4M, reputational damage can be more severe due to the industry’s competitiveness. Key risks include phishing, credential abuse, vulnerability exploitation, ransomware, and supply chain compromises. Unique challenges such as seasonal staff turnover, exposed networks, and inconsistent franchise policies exacerbate vulnerabilities, underscoring the need for strong preventative controls and continuous monitoring.

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