The ANZ Public Sector Identity Index Report analyzes how government agencies in Australia and New Zealand are adapting their digital services and authentication systems. It reviews respondent groups, digital service maturity, and the challenges posed by fragmented or outdated identity tools. The findings show rising demand for secure, seamless access, yet limited confidence in current capabilities. The report highlights the benefits of adopting a single IAM system to improve security, streamline citizen and employee access, and support scalable digital transformation. Key takeaways stress the need for modern, unified identity solutions to meet evolving public sector expectations.

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