This Dynatrace infographic highlights the urgent need for public sector organizations to overcome cloud complexity to meet citizens’ digital expectations. With an average of 12 platforms and 11 observability tools in use, 97% of tech leaders report increased tech stack complexity, and 87% say cloud-native architectures generate more data than teams can manage. Kubernetes adds visibility challenges, while soaring log storage costs and fragmented monitoring tools hinder efficiency. Although 82% have adopted or plan to adopt AIOps, 98% find limited value due to immature AI. Agencies are prioritizing unified platforms and AI maturity in vendor decisions.

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