This IDC infographic outlines strategic priorities for banks adapting to post-pandemic pressures and digital disruption. It introduces a “three-horizon” digital transformation model progressing from resilience to adaptability to full agility. HR and finance functions are central, with CHROs and CFOs tasked with driving flexible work, automation, and forecasting. Key recommendations include modernizing support systems, aligning with agile practices, and investing in integrated analytics to support continuous planning and decision-making.

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