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Delivering personalized commerce journeys

Delivering personalized commerce journeys

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Personalized commerce optimizes customer journeys by integrating AI-powered recommendations and search, boosting conversion rates tenfold. Utilizing real-time data, businesses offer tailored experiences like greetings and specific promotions, addressing the 71% of customers who expect personalization. Such strategies enhance engagement and loyalty, with 76% of consumers more likely to buy from brands that personalize effectively. This approach not only streamlines B2B and B2C interactions but also ensures security and ease at every step, significantly increasing sales and customer satisfaction.

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