This infographic explains how sudden traffic spikes can overwhelm websites during peak demand and why controlling access is critical for services handling sensitive data. It highlights use cases across healthcare, government, and finance, such as virtual appointments, tax filing, and online banking. Imperva Waiting Room enables organizations to manage surges by placing excess legitimate visitors into a virtual queue once predefined thresholds are reached. Users receive estimated wait times while infrastructure remains protected. This approach ensures fair access, prevents outages, preserves performance, and improves user satisfaction by allowing websites to serve visitors reliably even during unpredictable traffic peaks.

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