The 2024 Observability Forecast for Australia and New Zealand (ANZ) reveals strong interest in observability, yet only 1% use a single tool, with 56% relying on five or more. High-business-impact outages cost $2.2M per hour, with 74% taking over 30 minutes to resolve. Despite these challenges, 86% reported significant cost impacts and 65% saw MTTR improvement post-adoption. Key drivers include ERP/CRM integration and KPI achievement. Consolidation remains a goal for 39%. Adoption is expanding, with 53% planning AIOps deployment. ROI is strong, reaching 3.9x in Australia and 4x in New Zealand, highlighting clear business value.

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