The pandemic has accelerated ecommerce growth, reshaping consumer buying behavior and increasing demand for personalized, seamless online experiences. Companies must enhance their digital environments to drive conversions and gain a competitive edge, with 75% of consumers exploring new shopping behaviors and 71% expecting tailored experiences. Key strategies include modern SEO to boost traffic and revenue, CMS integration for optimized customer delivery, and advanced Product Discovery to reduce abandoned carts and improve conversion rates. Crownpeak empowers marketers with tools like personalized content, shoppable videos, and dynamic imagery to engage customers and drive action.

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