Receiving an ADA web accessibility demand letter can be an opportunity to improve your website and enhance user experiences. Start by consulting legal counsel to review the claim’s validity, origin, and relevance. Then, involve an accessibility expert to test your website and determine if the issue is valid or applicable. If adjustments are needed, address them promptly to avoid potential lawsuits and ensure equal access for all users. Finally, take a proactive approach by training your team, assigning responsibility for compliance, and resolving issues in a timely manner. Crownpeak simplifies accessibility, helping businesses deliver inclusive and compliant digital experiences.

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