Vonage’s Ultimate Guide to Inside Sales helps sales managers build high-performing teams with proven strategies for hiring, coaching, and structuring inside sales roles. It covers key functions—from SDRs to AEs and customer success—and emphasizes specialization, daily workflows, and targeted outreach. The guide details funnel stages, sales metrics, and gamification techniques to boost motivation and results. It also highlights the tech stack needed to support efficiency, including CRM, CTI, dialers, and marketing automation. Designed for today’s hybrid sales world, the guide equips teams to drive conversions, accelerate pipeline, and scale success.

Join for free to read