The Controller’s Playbook outlines the evolving role of controllers from record-keepers to strategic advisors. Modern controllers now focus on analytics, forecasting, continuous accounting, and team development. They face challenges like remote work, cybersecurity risks, and talent shortages, while leveraging technologies like automation, AI, and cloud ERP to boost efficiency. Strong leadership, collaboration, and communication skills are increasingly vital. The guide also emphasizes risk management, improved forecasting, and the importance of embracing digital tools to drive business performance.

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