The 2024 ISG Telecom, Media, and Entertainment Industry Services Brochure evaluates service providers across North America and EMEA in areas like strategy enablement, managed IT, and intelligent business process services. It highlights trends such as 5G, edge computing, AI, and cloud adoption, and emphasizes agile transformation, customer experience, and cost efficiency. The study uses a quadrant framework to benchmark vendors based on capabilities, innovation, and client impact, aiding enterprises in vendor selection and digital strategy planning.

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