Avantra’s best practice guide for Managed Service Providers (MSPs) shows how leveraging AIOps can transform SAP operations from a costly, manual burden into a growth enabler. MSPs typically spend nearly 500 hours per year per skilled SAP Basis resource just maintaining SAP systems, which leaves little time for transformation aligned with SAP’s modernization strategies. By adopting Avantra’s intelligent automation platform, MSP leaders can reduce the cost to serve customers, improve customer satisfaction through faster issue resolution and proactive operations, and unlock new growth opportunities.

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