Guide
Moving from “Why AI” to “How to AI” — A Playbook for Governments Procuring AI and GenAI
This IDC playbook, sponsored by Microsoft, guides governments in transitioning from AI exploration to practical implementation. It outlines challenges like data privacy, lack of skills, and complex procurement, and proposes a checklist across procurement, governance, and data management. It emphasizes collaboration between CPOs and CIOs, use of cloud sourcing pathways, innovative procurement (e.g., outcome-based models), ethical AI use, and AI-ready infrastructure. The goal: enable efficient, scalable, and responsible AI adoption to modernize public services.