Economic uncertainty challenges leaders to maintain growth and efficiency, making recession-proofing strategies essential. Conduent’s guide emphasizes four focus areas: enhancing customer satisfaction with seamless omnichannel support and humanized digital experiences, optimizing workforce experiences through agile HR, wellness programs, and digital engagement, uncovering hidden capital in procurement and AP processes with analytics and recovery tools like FastCap, and streamlining operations through digitization, automation, and intelligent document processing. These strategies help organizations reduce inefficiencies, strengthen resilience, and position themselves for long-term success during turbulent times.

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