Businessolver’s Public Sector Guide to Benefits Administration Solutions outlines seven strategies to maximize benefits investment. With benefits making up 28–43% of compensation costs, public employers must balance affordability with predictable budgets, favoring configurable SaaS platforms over costly custom systems. The guide stresses risk mitigation through strong cybersecurity and compliance, and highlights AI’s role in efficiency. Decision guidance tools should address health, financial, and emotional needs, while year-round communications build engagement. Expanding consumer-directed accounts and total rewards solutions that reveal employees’ hidden paycheck can boost retention and financial well-being.

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