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8 ways hotels, resorts, and casinos are achieving resilience in the 2020s

8 ways hotels, resorts, and casinos are achieving resilience in the 2020s

Pages 8 Pages

Hotels, resorts, and casinos are adapting to post-pandemic challenges by leveraging technology to build long-term resilience. Key strategies include: 1) adapting to evolving guest expectations, 2) personalizing guest experiences, 3) maximizing property value, 4) improving staff connectivity, 5) using data for informed decisions, 6) securing guest and operational data, 7) integrating machine learning for pricing and revenue forecasts, and 8) unifying systems across locations via the cloud. These innovations help hospitality businesses remain competitive, agile, and future-ready.

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