Verint Experience Management for Digital is a CX solution that unifies customer feedback across web, mobile, and social channels. It helps organizations identify issues, act in real time, and drive strategic improvements. The platform offers diagnostic tools, closed-loop feedback, and advanced analytics to optimize digital experiences. Key features include survey management, behavior analytics, and predictive modeling. Benefits include increased self-service adoption, reduced cart abandonment, and improved NPS. As part of Verint’s Customer Engagement Cloud, it empowers digital, marketing, and ecommerce teams to boost loyalty and revenue.

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