Ebook

Trends in Fraud in the Digital Channel

Trends in Fraud in the Digital Channel

Pages 5 Pages

The November 2023 report by Datos Insights explores evolving fraud trends in digital financial channels, focusing on account takeover (ATO) and authorized payment fraud scams. Despite slowing slightly since the pandemic, digital channel usage continues to grow, paralleled by persistent high levels of identity theft and data breaches. From H1 2022 to H1 2023, most financial institutions saw over 10% growth in ATO and scam attacks, with scams increasing slightly faster. While ATO controls are more mature, both threats are pushing firms to modernize fraud prevention systems by streamlining signal detection and improving risk modeling for more automated, data-driven decision-making.

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