This eBook guides organizations to transform employee experience (EX) by prioritizing engagement as a key business driver. It highlights how traditional, infrequent surveys fail to capture real-time, nuanced employee sentiment. Instead, it advocates for frequent, short, confidential surveys using a 0-10 scale, active listening, and a closed feedback loop to build trust and meaningful change. Success requires company-wide buy-in—from senior leaders to line managers—and the right technology. The goal: achieve the "Engagement Edge"—higher productivity, innovation, and retention through a truly engaged workforce.

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