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Ebook

The hidden cost of bad software

The hidden cost of bad software

Pendo
Pages 20 Pages

This ebook reveals how poor software experiences silently drain productivity, inflate costs, and erode employee morale. It explains how friction, confusion, and rework lead to lost hours, higher support costs, and missed revenue opportunities. The ebook quantifies these hidden costs and shows how traditional fixes like retraining or replacing tools often fail. Instead, it positions continuous software experience improvement as the most effective way to recover lost value and maximize return on existing technology investments.

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