Ebook
The Gateway to a Modern Employee Experience: IT Service Desk
SolarWinds highlights that digital transformation in 2024 is essential for organizations to stay competitive in a technology-driven world. Defined as the integration of digital technologies into all aspects of business and society, digital transformation involves creating or modifying processes, culture, and customer experiences to meet evolving market demands. SolarWinds emphasizes that embracing a digital-first mentality enables organizations to modernize employee experiences, enhance IT service desks, and drive business agility, ultimately supporting continuous innovation and improved operational performance.