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The Gaps Corporate Customers See in Banks’ Treasury Management Offerings

The Gaps Corporate Customers See in Banks’ Treasury Management Offerings

Pages 4 Pages

Corporate customers see growing gaps in banks’ treasury management offerings despite most banks meeting core needs. As expectations rise, 79% of large and midsize banks plan to increase investment in treasury tools in 2024. Key issues include disjointed digital experiences, poor integration with ERP systems, and inflexible reporting that forces many users to rely on spreadsheets. Nearly half of clients feel banks lack essential services like global payments and cashflow forecasting. To stay competitive, 70% of banks consider fintech partnerships critical, but success hinges on selecting the right collaborators.

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