In today’s post-pandemic environment, regional and community banks face significant pressures including rising operational costs, stringent regulations, and intense competition from big banks and fintech. Community banks are increasingly turning to technology to improve efficiency and customer service. These banks are investing in digital platforms, AI, and machine learning to stay competitive. However, high staffing costs and talent retention issues remain significant hurdles. Ceto proposes a three-pronged approach focusing on competitive intelligence, vendor management, and business intelligence to enhance profitability and operational performance for these banks amidst ongoing challenges.

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