The November 2022 Aite-Novarica Group report on the first-party fraud conundrum examines how financial institutions and merchants can address the growing challenge of chargebacks resulting from transaction confusion and deliberate fraud by account holders. It outlines chargeback types, resolution processes, and the benefits of sharing transaction data to distinguish first-party from third-party fraud. The report highlights the potential for improved fraud prevention through industry collaboration, enhanced data exchange, and regulatory support, aiming to reduce disputes, costs, and reputational risks for all stakeholders.

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