Governments face pressure to cut costs while meeting rising citizen service demands. Hyperautomation—combining AI, RPA, and cloud—enables efficiency without reducing services. By automating routine tasks, agencies free staff for strategic work, streamline processes, and reduce errors. Key applications include citizen services, healthcare, tax compliance, policing, and infrastructure management. AI-driven automation enhances service delivery, fraud detection, and decision-making. With SAS and Microsoft, governments can rapidly deploy responsible AI-powered solutions, improving efficiency while maintaining trust and compliance.

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