Ebook

Solving the Mystery of Technology Adoption, Part 1: Defining and Measuring

Solving the Mystery of Technology Adoption, Part 1: Defining and Measuring

Pages 6 Pages

Advisors often resist adopting new technology due to limited time, poor tool integration, unclear value, and lack of support. Firms that succeed in driving adoption take a user-first approach, focusing on advisor workflows, transparency, and early wins. Effective change management includes consistent training, internal champions, and performance incentives. Successful technology deployment also requires aligning tool capabilities with firm goals and advisor needs. Strong communication from leadership, along with iterative feedback loops, helps build trust and increase usage, ultimately improving advisor efficiency and client outcomes .

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